| case studies
The Hemingway Corporation has worked closely with NHS PASA to create sustainable training programmes that combine both a minimal effect on the environment with the maximum effect on the future efficiency of the organisation.
Our aim is to help individuals to improve their confidence in their skills and efficiency, thereby motivating them to become more effective and better able to deliver each service within an organisation. This means that the overall organisation runs in a more efficient way but also allows scope for creativity – thereby improving the innovation in each department – leading to further efficiencies and continuous improvement.
This is done in such a way that creates the least effect on the environment. Key examples of this include:
- Each NHS PASA office has a dedicated local Hemingway Team member, reducing travel time for trainers;
- Each course is supported by paperless e-manuals to reduce environmental impact;
- Learners have access to those manuals in a dedicated space on the PASA intranet.
Where courses involve people based in physical national offices, we use PASA’s own technology to create ‘Virtual’ training rooms to deliver the courses.
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The Hemingway Corporation’s relationship began with NHS PASA when they were still NHS Supplies in December of 1997. We began by developing a competency based training programme as each role within the organisation had specific IT requirements. We then developed a testing programme (MORAQ) to carry out an accurate on line training needs analysis.
The delegates then attended training to their specific requirements delivered in one and two hour sessions throughout each training day. They could attend for as long or as little and they needed or were able to fit in to their schedules.
NHS Supplies changed from Office 4.3 to Office 2000. They were the first company to take on this new software and we were the first company to deliver training in Office 2000. We put together a programme of courses, still based on the competencies, to upgrade the skills of the users.
Since then we have worked on further innovations with this remarkable company. We have delivered MOUS training to super users using multi link video conferencing and smart board technology. We have developed training programmes for merging IT and soft skills training. We have worked on CBT to raise literacy skills, and standardise business English and document styles within their workforce.
Hemingway Corporation and NHS PASA have partnered on many innovative projects, such as Electronic Records Management, Project Enterprise and SharePoint. At the same time we continue to deliver all their end user IT training but bespoke to the NHS and their systems.
When they became NHS PASA, they re-tendered for their IT training needs and we were fortunate enough to win this bid in 2000 and were contracted to them on a call off basis until 2003. The Hemingway Corporation is delighted that NHS PASA took up the option to extend this contract for a further two years. We tendered again in 2007 and now will work together until 2009.